Contact us

Welcome

Welcome to Alaiyna B. Designs and Alaiyna B. Bath and Body. Please feel free to contact me with any questions at alaiynabdesigns@flash.net.

Shipping details

All in stock merchandise will be shipped within 2 business days of cleared payment excluding Sundays and Holidays and unless otherwise notified. Custom order will take more time and I will give you an estimated completion date.

For Domestic Shipping: Orders are shipped via USPS first class mail when the entire package is 13 ounces or less in weight. Orders over 13 ounces will be shipped USPS priority mail. I utilize both USPS priority flat rate shipping and priority regional rate shipping to get the best rates possible. All orders are shipped with delivery confirmation.

Express shipping is also available upon request and will vary with your location. Express shipping general runs between $18 - $30. Please contact me for express shipping quotes.

International (Outside US) Shipping: International orders are shipped via USPS first class international package service. Unfortunately, there is very limited ability to track first class international shipments and is only available when shipping to certain countries.

****** INTERNATIONAL BUYERS PLEASE NOTE **********
International (outside the US) buyers are responsible for any and all fees, customs, taxes and duties associated with their purchase - these fees are not included in any shipping fees applied to your order. Most international orders are received at their destinations via first class mail within 3 weeks of posting; however, it can take longer depending on our respective postal systems and customs. Please note that some countries will apply additional customs fees/taxes/handling charges on imported packages, which are the responsibility of the buyer, so please plan accordingly. I have no control over which countries and which packages will have these additional fees applied to them. Should a buyer refuse a package and it be returned to Alaiyna B. Bath and Body, original shipping fees will NOT be refunded - only the cost of the merchandise.

PLEASE NOTE: Shipping cost is determined and quoted per individual item/listing. For multiple item orders, the rate you see on your order may not reflect the true shipping/handling cost. Once your order is received, shipping will be recalculated based on the actual weight of the shipment and the best USPS rate and service available. For most orders, this will be USPS first class, USPS priority flat rate (around $6.00) for shipments of up to 5 bars and priority regional rate ($6.50 - $9.00 depending on your location) for shipments of merchandise that will fit in a 10" x 7" x 5" box. This is a good size box and can fit up to 10 bars of soap or a mixture of soap and other available products. Once shipping is recalculated, you will be issued a refund for overages to the shipping/handling when necessary. YOU WILL NEVER BE CHARGED MORE FOR SHIPPING THAN WHAT IS SHOWN ON YOUR ORDER. I apologize for this inconvenience.

Refunds, returns & exchanges

Jewelry: If you are not completely satisfied with your purchase, please contact me within 5 days of receiving it. I will gladly refund your money less shipping charges upon return of the item in its original condition. Personalized items are not returnable nor refundable.

Bath and Body Products: Due to the nature of bath and body products, these items are not returnable. If you are not completly satisfied with your purchase, please contact me within 5 days of receiving it to resolve any issues or concerns.

Additional information

Illinois Residents will be charged 8.0% sales tax.

~~~~~~~~~~

Custom orders are always welcome. Please feel free contact me regarding custom orders or any of my products.

Handcrafted Bath and Body - Wearable Art Jewelry in Glass, Metals and Gems

Alaiyna B. Bath and Body
www.alaiynb.com
www.alaiynabsoaps.etsy.com

Alaiyna B. Designs
www.alaiynabdesigns.com
www.abdesigns.etsy.com

Alaiyna B. Designs © 2005-2014. All images and text are the property of Alaiyna B. Designs. Unauthorized reproduction and/or duplication of any images and/or text is prohibited.